Snippets & Templates

Create reusable email templates with keyboard shortcuts, AI-powered variables, auto-fill placeholders, pre-set recipients, and usage tracking.

Snippets are reusable email blocks you insert in seconds. Each can have its own shortcut, pre-set recipients, attachments, and AI variables that personalize content per recipient.

Creating a Snippet

Press n s from anywhere, or go to Settings > Snippets > New Snippet.

Field	Required	Description
Name	Yes	Label shown in the picker (e.g., “Intro follow-up”)
Shortcut	Yes	Unique keyword to trigger insertion (e.g., intro)
Subject	No	Pre-fills subject line on new compose
Body	Yes	Email content with rich text, placeholders, AI variables
To / CC	No	Pre-set recipients that auto-populate
Attachments	No	Files included with every use (up to 24 MB each)

Inserting a Snippet

Press Cmd+Shift+S while composing to open the snippet picker. Search by name or shortcut, then select. The content inserts at your cursor, recipients populate To/CC, attachments attach, and subject pre-fills if empty.

You can also type the shortcut keyword directly in the composer — Slashy offers to expand it.

AI Variables

AI variables embed a prompt inside a snippet. When inserted, the AI generates personalized content based on the recipient, thread history, and your memories.

Variables can be inserted into the Subject field as well as the body. Click into the Subject field first, then click the variable button, and the variable drops into that field.

1. Open the snippet editor

   Press n s or edit an existing snippet in Settings > Snippets.

2. Add an AI variable

   Click into the field you want to fill, either the Subject or Body, then click the variable or AI icon. The variable inserts into whichever field was last focused, so you can place dynamic content in the subject line as well as the body.

3. Write your prompt

   Describe what the AI should generate. Examples:

   • “Personalize a greeting based on our previous conversations”
   • “Write a one-sentence summary of why I’m reaching out”
   • “Generate a relevant icebreaker based on the recipient’s company”
4. Use the snippet

   Insert with Cmd+Shift+S. The AI variable generates automatically based on the recipient context. Edit the output before sending.

AI variables are perfect for outreach at scale — your snippet provides the structure, and the AI personalizes each email based on what it knows about the recipient.

Pre-Set Recipients & Attachments

Add default To/CC recipients for templates where the same people are always included (e.g., weekly updates that CC your team lead). Recipients are added to existing fields, not replaced, and duplicates are auto-deduplicated.

Attached files are stored with the snippet and included every time it’s used.

Usage Tracking

View per-snippet analytics in Settings > Snippets:

Metric	What It Measures
Usage count	Times inserted
Sent count	Emails actually sent
Open rate	% opened by recipients
Reply rate	% that received a reply
Performance score	Combined score across all metrics

Sort by any metric to find top performers or templates that need improvement.

Managing Snippets

All management lives in Settings > Snippets (Cmd+, then Snippets). Search, edit, delete, and sort by name, usage, last used, creation date, opens, or replies.

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